Welcome to TranzEase (“TranzEase”, “we”, “us”, or “our”), operated by LambdaTech HK. These Terms of Service (“Terms”) govern your use of the TranzEase mobile application, website, and related services (collectively, the “Service”). By downloading, accessing, or using TranzEase, you agree to be bound by these Terms. If you do not agree, please do not use the Service.
You must be at least 13 years old (or the age of digital consent in your country) to use TranzEase. By using the Service, you represent and warrant that you meet this requirement. You may create an account using your email or sign in via Apple/Google. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.
TranzEase provides AI-powered translation services including text, voice, image translation, conversation mode, and offline translation packs. Certain features are available free of charge, while advanced features require a subscription (“TranzEase Pro”).
TranzEase offers auto-renewing subscription options for iOS users via Apple’s App Store. The following terms specifically apply to in-app purchases made through iOS devices.
iOS Subscription Cancellation: To cancel, open Settings → [Your Name] → Subscriptions → TranzEase → Cancel Subscription. Cancellation will take effect at the end of the current billing cycle.
For Android devices (Google Play) or web purchases, subscriptions are managed via the respective platform’s billing system and follow similar auto-renewal rules. Please refer to Google Play’s subscription policies for cancellation instructions.
From time to time, TranzEase may offer free trials or promotional discounts. Trial periods are limited to one per user unless otherwise stated. Any promotional offer is subject to specific terms presented at the time of sign-up. At the end of the trial period, the subscription will automatically convert to a paid subscription unless you cancel before the trial ends.
You agree not to misuse the Service. Prohibited activities include:
Violation may result in immediate termination of your account without refund.
All rights, title, and interest in and to the TranzEase app, its design, logos, and underlying technology remain the exclusive property of LambdaTech HK. We grant you a limited, non-exclusive, revocable license to use the Service for personal, non-commercial purposes. You may not copy, modify, or redistribute any part of the Service without prior written consent.
Any text, images, or audio you submit for translation (“User Content”) remains your property. TranzEase does not claim ownership. However, you grant us a limited license to process User Content solely to provide the translation service. Our collection and use of personal data is described in our Privacy Policy.
You may delete your account at any time via app settings. We reserve the right to suspend or terminate your access if you violate these Terms, engage in fraudulent activity, or if required by law. Upon termination, your subscription will not be prorated for any unused period.
The Service is provided “AS IS” and “AS AVAILABLE”. To the fullest extent permitted by law, TranzEase disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. Translations are generated by AI and may contain inaccuracies; the Service is not intended for critical translations where errors could cause harm.
To the maximum extent permitted by applicable law, LambdaTech HK and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Service, even if advised of the possibility. In any event, our total liability shall not exceed the amount you paid us during the twelve (12) months preceding the claim.
You agree to indemnify and hold harmless TranzEase, LambdaTech HK, and its officers, employees, and agents from any claims, damages, losses, or expenses arising from your violation of these Terms or misuse of the Service.
These Terms shall be governed by the laws of Hong Kong SAR, without regard to conflict of law principles. Any dispute arising from these Terms shall be resolved exclusively in the courts of Hong Kong. For EU residents, you may also have the right to submit complaints to your local data protection authority.
We may revise these Terms from time to time. If changes are material, we will provide notice within the app or via email. Your continued use of TranzEase after the effective date constitutes acceptance of the updated Terms.
These Terms incorporate by reference Apple’s Licensed Application End User License Agreement (the “Standard EULA”). In the event of any conflict between these Terms and the Standard EULA, these Terms shall prevail regarding TranzEase-specific matters. You acknowledge that Apple has no obligation to provide maintenance or support services for TranzEase, and Apple is not responsible for any claims related to the application.
For any questions, complaints, or to exercise your rights regarding subscriptions or these Terms, please contact us:
We aim to respond to all inquiries within 5 business days. For refund requests on iOS, please contact Apple Support directly.
By using TranzEase, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, including the iOS subscription auto‑renewal terms.